Politique de confidentialité

 

Privacy Policy

Last Updated: 01.12.2024

IVY is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.

  • Payment Information: We collect payment information when you make a purchase on our website. Please note that we do not store your payment details; all transactions are processed securely through our payment gateway.

  • Device Information: We may collect information about the device you are using to access our website, such as IP address, browser type, and device identifiers.

2. How We Use Your Information:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To send you marketing communications, if you have opted in to receive them.
  • To improve and optimize our website and services.

3. Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be shared with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.

4. Security:

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a secure gateway, and we do not store your payment information on our servers.

5. Your Choices:

You can update or delete your account information at any time by logging into your account. If you wish to opt-out of marketing communications, you can do so by following the unsubscribe instructions in the emails you receive from us.

6. Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.

7. Contact Us:

If you have any questions or concerns about our privacy practices, please contact us at info@ivydxb.com